Occasionally, the low prices on these units reflect sub-par manufacturing. If you’ve purchased inexpensive light switches from some discount retailers, the switches may have malfunctioned internally. Before you change your Wi-Fi password, consider the number of devices you’ll have to reconnect when you make the change. ![]() Resetting old passwords is an essential part of having a secure network, but Wi-Fi password changes can wreak havoc on smart home products. If you’ve changed your router password recently, then you’ll need to update your switch’s Wi-Fi credentials to reconnect it to your home network. ![]() While this seems like common sense, you’d be surprised how many times a spotty internet connection is responsible for a switch that refuses to work. When you discover your light switch is offline, you should check to ensure your internet connection is still working. This is another common reason for smart switches to become temperamental. When this happens, you’ll have to fix the router before you can reset your smart light switch. Not only can power outages affect smart home components, but power surges can also damage your router. If your switch stops functioning after a recent storm or other power outage, this is probably the cause. If you have a large home, consider using multiple routers to avoid lapses in coverage. Consider moving your router to a more central location, allowing it to service all of your smart devices. In the same vein, if you’ve moved your router, the switch might now be out of range. In this case, you either have to switch off 5GHz or replace older 2.4GHz switches. Many newer routers use a 5GHz signal by default, which means some older 2.4GHz switches will not connect after a router upgrade. ![]() Oftentimes, a smart switch will stop working due to incompatible Wi-Fi. Fortunately, the disconnect only occurs for one of a handful of reasons. To get the switch working properly, you'll first need to troubleshoot and identify the cause of the disconnection.
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